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FAQs

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Order Support

Anacapa's online Order Support tools add unprecedented flexibility to every aspect of the ordering process. As you PLACE your order, for example, you may want to MODIFY it based on our answers to particular questions about item pricing, availability, product benefits, etc. This Q & A capability is built right into the order placement process. What if you wish to modify your order AFTER it's placed? No problem. This capability is also built-in. Finally, you can look up the current status of your order and get tracking information at any time with just a PO number.

Tech Support

Anacapa's tech support is second to none. Its automated and interactive components—including FAQs and comprehensive Order Support tools are available online 24/7. However, the human component is also available to you throughout each business day, either as backup or, if you prefer, as your preferred way of doing business with us. We maintain a highly-trained staff of knowledgeable and experienced experts who sole function—and job satisfaction—consists in helping you.