Products + Solutions.
The itemization in the right-hand column is representative but necessarily incomplete. Though we carry best-in-class products from key OEMs, it's the solution—not the product—that really counts. The ultimate deliverable must be impeccable functionality. But a true solution must also be cost-effective, and that encompasses pricing, logistics, service and a host of other issues as well.
- RGB Spectrum
- Smart Technologies
The quantities and types of mobile devices that need to be integrated vary from client to client. Anacapa provides a full range of mobile device management services to support any client that is engaging in workforce mobilization and wishes to take advantage of this technology and benefit in the following areas:
Security and Compliance Management – Provides continuous protection of enterprise data including both company assets and personally owned devices.
Asset and Expense Management – Tracks and controls asset inventory, lifecycle and expense information.
Help Desk Management – Enables lower-level support teams to resolve mobile user support calls in less than 3 minutes, reducing escalations by up to 80%.
User Self Service – Allows users to diagnose their real-time mobile system health and resolve their own issues without calling the help desk or IT, reducing support calls.
Incident Management – Proactively warns users of imminent issues, then finds and fixes them, drastically cutting repair time.
Performance Management – Proactively tunes system performance while isolating and resolving chronic issues, drastically reducing costly down time.
Life Cycle Management – Anacapa will manage the complete mobile device life cycle by selling, reselling, and providing green disposal of all mobile devices. In the process, Anacapa will replace broken devices with new pre-configured devices within a one-to-two day turnaround.
- Secure Video/Audio Teleconferencing (VTC)
- Broadcast video and post-production equipment
- Custom AV Room Integrations (command centers, boardrooms, classrooms)
- Projectors, Screens and Display TVs (LCDs, Plasmas)
- Professional and Consumer Video and Audio Equipment
- Professional and Custom AV furniture racks and carts.
- Touch panels, routers, cables, switchers and all the necessary accessories to make your Audio–Visual project a success.
- Managed Print Solutions Best-in-breed, multi-OEM solutions
- Fleet assessment and TCO (Total Cost of Ownership) analysis
- Fleet optimization services
- Fleet deployment services
- Fleet management services
- Monitoring, tracking and reporting services
- Cost-per-page utility models
- Proactive break/fix, preventative maintenance and supplies replenishment services
- Help-desk integration
- Document workflow and process integration services
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From the help desk to the front lines of information protection, we provide the services that keep organizations safe—and moving forward.